BSCS iX – Business Benefits
Transforming Technology into Business Value

Supporting service innovation and boosting ARPU
Cutting time to market
Building loyalty
Reduced total cost of ownership

Supporting service innovation and boosting ARPU
Communications providers are facing increased competition from various market forces driving down service prices and ARPU. In order to escape price wars, you need to differentiate and become the leader in service innovation and customer focus. BSCS iX is your tool to constantly innovate products and tariffs and thus increase ARPU. Its flexible and open product definition engine and real-time processing capabilities are key enablers for innovative services like mobile music, m-commerce, video on demand, or interactive gaming. Through convergent product bundling capabilities including network and media services, you can bundle personalized packages und thus create value for targeted market segments. As it is a single system for all customers and partners – prepaid and postpaid, fixed and mobile, consumers and enterprises, retail and wholesale – it has all the flexibility you need to design offerings that fit the lifestyle of your most valuable customers. BSCS iX is ready today for your next-generation IMS services and applications. New convergent IP infrastructure enables seamless user services and multimedia packages. With BSCS iX, you have the means to innovate and to grow your customer base.

Cutting time to market
Being first to market matters. It helps generate more revenue, faster. With BSCS iX, your billing system will give you the edge in the race to launch new services. Products and services can be configured, provisioned, and released to the catalog within minutes rather than days. And the faster and smoother the deployment is, the quicker new revenue streams can be turned on. BSCS iX makes new product definition and packaging easy rather than an expert task. Even your marketing teams or business partners in the content value chain can get access to an intuitive application for managing content catalogs and their pricing. The system is ideally suited for mobile entertainment and lifestyle services that require immediate availability of new and trendy content and flexibility to rapidly change as service trends evolve.

Building loyalty
Keeping customers loyal is a priority, not only in your high spending segments but especially in the prepaid market with high churn rates. BSCS iX helps you build loyalty through a continuous stream of new services and personalized offerings. It helps you target customers for cross-selling and up-selling of new products and enables community services that raise brand loyalty. BSCS iX maximizes leverage from tightly targeted discounts and promotions such as friends & family, with fully convergent discounts applied during the rating or billing cycle. With one convergent system you can offer promotions and loyalty programs to your prepaid customers as well, providing you with a powerful means of winning the confidence of this traditionally volatile group.

Reduced total cost of ownership
BSCS iX reduces the total cost of ownership of your billing infrastructure. A single rating and billing engine for all your lines of business means you can realize significant consolidation gains.
With BSCS as your convergent business operations platform, you can avoid costly redundant business functions in prepaid, postpaid, wireline, and wireless systems. A unified platform means lower costs not only related to hardware utilization and software maintenance but also in training, configuration and operations. Its flexible Web-based applications can be customized and operated at minimum cost. Through its open architecture and APIs, BSCS iX significantly reduces system integration costs. Its Data Migration Framework facilitates a system upgrade or replacement, lowering costs. Additionally, BSCS iX enables multi-company operations.
Thus, you can even extend the benefits of system consolidation across your entire national or international business units. BSCS iX helps you drive down call center costs and increase productivity. Its easy-to-use Web applications and workflows speed up customer interaction times and reduce costly errors.