BSCS iX – Key Capabilities

Web-based customer center
Efficient partner management
Product service definition
Content product management
Flexible real-time rating
Promotions
Convergent real-time billing
Multi-company support
IMS service charging
One system for all markets
Carrier-grade performance and scalability

 

Web-based customer center
With its state-of-the art Web-based Customer Center you manage all interactions with all your customers – prepaid and postpaid, residential and enterprises – in one system. You maximize the effectiveness of your marketing campaigns and sales activities by monitoring customer behavior and revenue streams from individual services or rate plans. Contract activation is much faster and more effective thanks to the BSCS iX Point of Sale Center application that is designed for shops and dealer outlets.

Efficient partner management
BSCS iX enables you to take advantage of new multiplayer value networks. Its Partner CX Web application enables tailored partner agreements with sophisticated capabilities in charging, cost control, real-time billing, discounts, promotions, multi-company setups, and accounting. Through a user-friendly Web application you can manage partner settlements in an efficient and transparent way. In one application you can manage all your wholesale business, including content providers, m-commerce shops, international roaming, external carrier, interexchange carrier, service providers, dealers, etc. Thus, BSCS iX enables new and more flexible commercial agreements that are tailored to each partner’s business model. BSCS iX helps you to ensure new revenue streams from loyal partners.

Product service definition
BSCS iX allows rapid definition and configuration of new products for faster time to market. It comes with comprehensive applications for service definition and packaging, including flexible rate plans, revenue sharing rules, customer-focused promotions, free units, family & friends packages, and cost control services. Its Smart Product Center provides a streamlined application for rapid tariff and rate plan changes that can be tailored not only for IT departments but also provides an easy-to- use tool for non-expert users. Wizards help guiding those users through the key steps of product creation enabling enormous usability and time gains.

Content product management
The BSCS iX Content Product Center is a convenient tool specifically designed to define, package, and manage content products. Operators as well as their business partners get a streamlined application helping them to create and manage content catalogs, rapidly create and manage new content services, bundle personalized packages and quickly launch them to the market. BSCS iX enables customer-oriented service bundles including content and network services with competitive charging.

Flexible real-time rating
BSCS iX allows to rate voice, data, and content events in real time. Its flexible charging mechanisms can rate single records or bulk data based on any parameter that can be measured. This provides flexibility for tailored business models and simplifies revenue sharing. You can rate services based on a combination of units of measurement and service parameters including duration, uplink and downlink volume, APN, QoS, PDP address, etc. The results of real-time charging can be used for immediate balance modification or for a subscriber‘s advice of charge.

Promotions
BSCS iX brings good ideas to life. The Motivations and Incentives application gives your marketing team the flexibility they need in applying free units, bonus points, or discounts. These promotions can be applied in rating or billing processes. You can even give your prepaid subscribers usage-based rewards and thus increase prepaid loyalty.

Convergent real-time billing
BSCS iX provides the right combination of realtime and batch billing that suits your business. Operators can instantly create invoices that include all usage up to the second the billing request was issued. Customers can check their current balance via a test bill functionality over the Internet. Both operators and their customers can take advantage of threshold based billing or on-demand billing for better spending and fraud control. BSCS iX gives you the flexibility to produce convergent bills for all products and services – fixed, mobile, Internet – in your customer’s chosen format and language. A singe billing engine allows you to tailor your revenue management for all your financial transactions: consumers, enterprises, and all your wholesale partners.

Multi-company support
BSCS iX provides advanced branding support. Operators can support two or more independent companies such as service providers, MVNOs, or affiliated operators within a single instance of the system. Especially for operators with an international structure, BSCS iX can significantly reduce operational costs and offer billing-on-behalf services within their organization or even to new market players, whose business models do not include IT investments.

IMS service charging
With the advent of IP-based convergent network solutions and the IP Multimedia Subsystem, operators can offer rich multimedia services and a more convenient user experience. IMS is also a key enabler for Fixed Mobile Convergence. BSCS iX is the charging solution for your IP rollout. Through its new standard Diameter charging interface and its real-time rating and balance management capabilities BSCS iX is the key solution for your IMS online and offline charging architecture. As a common charging platform for all services, networks, and applications, it provides Diameter-based negotiating capabilities, error handling, price determination, real-time credit and cost control.

One system for all markets
With BSCS iX, one system manages all your markets, both prepaid and postpaid, and supports all network technologies across wireless, wireline, and IP: GSM 900/1800/1900, GPRS, UMTS, IMS, TDMA, AMPS, D-AMPS, CDMA 1xRTT, CDMA 2000 3xRTT, X.25, PSTN, ISDN, IP, ISP, WAP.

Carrier-grade performance and scalability
Transaction volumes in today’s business have reached new heights, meaning that performance has never been more critical. BSCS iX is designed for responsive, low-latency, real-time performance. BSCS iX maximizes throughput, in batch or real-time mode. It employs the flexible and highly scalable iX architecture, protecting your investment from entry level to 40 million customers.