Selfcare Center

LHS Selfcare Center is designed for efficient and convenient customer interaction. It equips users of BSCS iX Release 2 with an optional component for high performance self-service ordering and electronic billing. Selfcare Center allows your customers to take control of their communications services portfolio. They can order new services or equipment, view and analyze their invoices or contact you at the time and place that is most convenient for them.

- Fully convergent Internet self-service
- Convenient electronic billing
- Personalized communications and financial analysis
- Customer centric account management
- Support for corporate loyalty programs
- Flexible workflow-based online ordering processes when deployed with BSCS iX Release 2 order management server

Selfcare Center ensures greater customer satisfaction, provides effective marketing cannels, and reduces overall cost of operations for communications providers and their business partners.