NEWS
Reference Customer
Telenor Serbia migrates to BSCS iX Release 2 rating and billing solution by LHS
Customers to benefit from new range of innovative services and offers
Frankfurt, Germany – November 17, 2008 – LHS, a leading provider of telecom billing and customer care systems across the wireless, wireline, and IP telecom markets worldwide, today announced that Telenor Serbia, a member of the Telenor Group, has migrated its BSCS 7 billing and customer care system to BSCS iX Release 2, LHS' latest product. This upgrade offers Telenor Serbia’s customers new services and special offers including a web-based customer center, while the company can now benefit from comprehensive cost control as well as stronger functionality and the quick implementation of service offerings based on market needs and demands.
The company additionally selected LHS as the prime contractor for the upgrade that was completed in seven months. The project is a continuation of the cooperation between LHS and Telenor, with LHS providing billing solutions for several other Telenor affiliates around the world. With a 39 percent share of the national market, Telenor Serbia is the second largest of the country’s three mobile operators, providing a wide range of services to more than 3 million subscribers.
“Telenor Serbia has definitely made the right decision to upgrade the BSCS system and to select LHS as the system integrator. We now have a postpaid billing system with great potential, which gives us an excellent position in our very competitive market. We can now be the first to market with innovative offers and quick answers to new market developments and needs,” said Oystein Mikkelsen, Chief Technical Officer of Telenor Serbia. "We were also very happy with the smooth and professional implementation of the upgrade and the support we received from LHS. This project marks the continuation of our close and productive cooperation with LHS, ensuring continuous knowledge transfer," he added.
"This project is a step towards a convergent pre-postpaid solution for Telenor Serbia,” said Wolfgang Kroh, CEO of LHS. “For us it has once again confirmed the trust of our customers not only in the quality of our product, but also in the skills of our experts who successfully migrated the solution on site. It was a pleasure working with Telenor Serbia’s team throughout the entire process and we are looking forward to further projects between LHS and Telenor ASA and its affiliates."
About LHS
LHS is a leading independent software vendor (ISV) of billing and customer care systems in the telecom industry. The company's award-winning solutions are used by the world's leading network and virtual operators to generate and manage consistent revenue streams. LHS Business Support Systems offer full convergence on various levels, supporting the complete range of business models both across the mix of fixed and mobile services, as well as prepaid and post-paid services.
LHS builds innovative systems that enable our customers to introduce new services fast, helping drive revenues up, while keeping operational costs to a minimum.
LHS’ headquarters is located in Frankfurt, Germany, with main offices in Brazil, France, Malaysia, and the UAE. LHS Aktiengesellschaft as the Group’s Holding company is a public company listed on the Frankfurter Stock Exchange (LHS400).
For more information, please visit www.lhsgroup.com
About Telenor Serbia
With a 39 percent share of the national market, Telenor Serbia is the second largest of the country’s three mobile operators, providing a wide range of services to just above 3 million subscribers. The arrival of Telenor to Serbia has resulted in a range of innovations and improvements. Its priorities include quality and quantity of information at the WAP portal. The focus is on simplicity and real-time updates of content, as well as customization for individual users.
On September 1, 2006 the company became part of the Telenor Group. One of the world’s top ten largest mobile networks, the Telenor Group has proven itself to millions of customers around the world over a long period of time. After 150 years in the communications business and with 159 million customers in 13 countries around the world, Telenor knows what customers want and need from their mobile provider.
As the newest company in the Telenor Group, Telenor Serbia offers world-class products and services to Serbian customers with the benefit of global knowledge, experience and scale.
Press contact:
LHS
Michael Gross
Manager Public Relations & Communications
Herriotstrasse 1
60528 Frankfurt/Main
Phone: +49 (0)69-2383 3000
Fax: +49 (0)69-2383 5710
Commercial Register: Amtsgericht Frankfurt/Main - Registration Number HRA 42727
Personally Liable Partner: LHS Management GmbH - Registration Number HRB 77913
Amtsgericht Frankfurt/Main
Management Board: Wolfgang Kroh, Axel Barta, Dr. Jens Troetscher
Fink & Fuchs Public Relations AG
Stefanie Wegner
Senior Consultant
Berliner Strasse 164
65205 Wiesbaden
Phone: +49 (0)611-74 131-66
Fax: +49 (0)611-74 131-22
E-Mail: stefanie.wegner@ffpr.de
www.ffpress.net